Frequently asked questions
What is a diaper cake?
A diaper cake is a creative arrangement of nappies, styled to look like a tiered cake. At Bear Bear Che, each cake is handcrafted, beautifully decorated, and includes a personal handwritten note from you. They make perfect gifts for baby showers, newborn arrivals, and new parents.
What tiers do you offer for diaper cakes?
We currently offer three ready-made options:
Standard Tier– Simple and thoughtful, beautifully arranged.
Premium Tier– Includes extras such as socks, toys, or baby care items.
Luxury Tier – Three tiers with premium add-ons, our most elaborate design.
In addition, we also offer a fully customised diaper cake for budgets over £180. This allows you to design a one-of-a-kind gift with our team. Please contact us directly via WhatsApp to create your bespoke Bear Bear Che diaper cake.
Do you sell other products besides diaper cakes?
Yes! Bear Bear Che also curates high-quality baby products such as premium milk bottles from Hong Kong and Taiwan, and we are constantly sourcing the best items from trusted brands worldwide. Our goal is to make it easy for UK families to access safe, stylish, and reliable baby essentials.
Can I personalise my gift?
Absolutely. Every diaper cake includes the option of a handwritten note card. To include your own message, please write it in the “Special Instructions” box on the cart page before checkout. We’ll carefully handwrite your note and include it inside the gift.
Where do you deliver?
We deliver across the UK. Delivery charges and estimated times will be shown at checkout.
How long does delivery take?
Standard delivery usually takes 3–5 working days. Please allow extra time during busy seasons. For urgent orders, get in touch before purchasing and we’ll do our best to help.
What is your returns policy?
Because our diaper cakes are handcrafted and personalised, they cannot be returned unless damaged or faulty upon arrival.
For other products, including bottles and accessories, returns are accepted within 30 days if items are unopened, unused, and in original packaging.
Are your products safe for babies?
Yes. All products are carefully researched and selected by us. We only work with trusted, reputable brands that meet strict safety and quality standards.
How do I contact Bear Bear Che?
You can reach us at bearbearche.co.uk@gmail.com, through our Contact Us page, or via WhatsApp for bespoke orders. We aim to reply within 24–48 hours.
