Welcome to Bear Bear Che. These Terms and Conditions outline the rules for using our website and purchasing products from us. By placing an order with Bear Bear Che, you agree to the following terms.
1. General Information
Bear Bear Che is a UK-based business that provides handcrafted diaper cakes and curated baby products sourced from around the world. All products are sold subject to availability.
2. Orders
When you place an order through our website, you will receive an email confirmation. This confirmation is an acknowledgment that we have received your order, not a guarantee of acceptance. We reserve the right to refuse or cancel an order in cases such as product unavailability, pricing errors, or suspected fraudulent activity.
3. Prices and Payment
All prices are listed in Pounds Sterling (£) and include applicable taxes unless otherwise stated. Payment must be made in full at the time of order using the available payment methods on our website.
4. Delivery
We deliver to addresses within the UK. Delivery times are estimates only and may vary depending on location and courier services. Bear Bear Che is not responsible for delays outside our control.
5. Returns and Refunds
Due to the nature of our products, especially personalised and handcrafted items such as diaper cakes, we cannot accept returns unless the product is faulty or damaged upon arrival.
For other products, including baby essentials, returns may be accepted within 30 days of delivery provided the items are unopened, unused, and in their original packaging.
If you wish to request a return, please contact us at bearbearche.co.uk@gmail.com with your order number and details.
6. Personalised Messages
All diaper cakes include a handwritten note based on the message provided by the customer. Bear Bear Che reserves the right to refuse to write any content that is offensive, inappropriate, or discriminatory.
7. Product Information
We make every effort to ensure product descriptions, images, and pricing are accurate. However, slight variations may occur, especially for handcrafted items.
8. Liability
Bear Bear Che is not liable for any indirect, incidental, or consequential damages that may arise from the use of our website or products. All baby products should be used under adult supervision.
9. Privacy Policy
Your personal information will be handled in accordance with our Privacy Policy. We will never share your details with third parties except as required to fulfil your order.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately once published on our website.
